Terms of Service

Effective 9 October 2026.

These terms are an agreement between you (and the organization you act for) and Coldabry LLC, 1209 Mountain Road Pl NE #4337, Albuquerque, NM 87110, USA ("we", "us"), which operates Contark at contark.com. By creating an account or using Contark you accept these terms and our Privacy Policy. If you accept them for an organization, you confirm you may bind it.

1. The service

Contark helps creators, brands and agencies plan content, write scripts, publish and schedule posts on connected social media accounts, read analytics and manage comments. Features may change over time; we will not remove a paid core feature during a period you have already paid for without offering a fair remedy.

2. Accounts

• You must be at least 16 and give accurate information. Keep your password secret; you are responsible for activity under your account.
• Organization owners and administrators control who joins their organization, their roles and which projects they can access.
• Tell us right away at rk@coldabry.com if you suspect unauthorized use.

3. Connected social media accounts

• You may connect only accounts you own or are authorized to manage. You are responsible for everything you publish through Contark and for following each platform's terms and policies.
• Contark acts on a platform only when you or a member of your organization asks it to, for example by scheduling a post. Scheduled actions run at the time you set until you cancel them or disconnect the account.
• Platforms can change or limit their APIs at any time. We are not responsible for a platform refusing, delaying or removing content, or for features a platform withdraws.
• YouTube features use YouTube API Services. By using them you agree to be bound by the YouTube Terms of Service.
• You can disconnect any account at any time; see the data deletion page.

4. Your content

You keep all rights to the content you create, upload or import, and to content Contark generates for you. You give us a limited licence to host, process, transmit and display it only to provide Contark to you. You confirm you have the rights needed for the content you publish, including music, images and footage.

5. Acceptable use

You must not use Contark to:

• publish spam, deceptive, unlawful, infringing, hateful or harassing content, or content that violates a platform's rules;
• automate fake engagement, buy or sell accounts, or manage accounts without authorization;
• attack, probe or overload the service, bypass limits or access another organization's data;
• resell or sublicense the service without our written consent.

We may suspend accounts that break these rules, with notice where reasonable.

6. AI features

Some features generate text with AI models. Output can be wrong or resemble existing material; review it before publishing. Organizations connect their own model provider account where required and pay that provider directly under its terms.

7. Plans, credits and prepaid balances

• Plans, prices and credit allowances are shown in the app. Credits measure work done by Contark and reset each billing period.
• Some platforms charge for API use (for example X). Those actions are paid from your organization's prepaid balance at the price shown in Contark before you confirm. The balance is debited before the call and refunded automatically if the call fails. Unused balance is refunded on request when you close your account.
• Prices may change with at least 30 days' notice; changes do not affect a period you have already paid for.

8. Ending the agreement

You can stop using Contark and ask us to delete your account at any time. We may end or suspend the service for a serious or repeated breach of these terms, or with 30 days' notice for any other reason. After termination we delete your data as described in the Privacy Policy.

9. Disclaimers

Contark is provided "as is" and "as available". To the extent the law allows, we disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not guarantee any reach, engagement or business result.

10. Limitation of liability

To the extent the law allows, neither party is liable for indirect, incidental, special or consequential damages, or for lost profits, revenue or data, and our total liability under these terms is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law, or any rights you have as a consumer under mandatory law.

11. Indemnity

You will defend and indemnify us against third-party claims arising from content you publish through Contark or from your breach of these terms or of a platform's terms.

12. Changes to these terms

We may update these terms. We will post the new version here and email account owners about material changes at least 30 days before they apply. Continuing to use Contark after that means you accept them.

13. Governing law

These terms are governed by the laws of the State of New Mexico, USA, without regard to conflict-of-law rules. Courts located in New Mexico have jurisdiction, except that consumers keep the protection of the mandatory laws and courts of the country where they live.

14. Contact

Coldabry LLC, 1209 Mountain Road Pl NE #4337, Albuquerque, NM 87110, USA. Email: rk@coldabry.com.